Privacy Policy
Last updated: November 2025
This Privacy Policy describes how Vision of Hope Media, LLC (“we,” “us,” “our”) collects, uses, and protects your information when you visit https://avisionofhopebook.com or interact with our products, services, or the Hope Assistant (Vision Guide).
Who We Are
Vision of Hope Media, LLC
3101 W Drexel Ave Unit 217
Franklin, WI 53132
Email: andrew@avisionofhopebook.com
Phone: (304) 202-6651
Comments
When visitors leave comments, we collect the data shown in the comments form, plus the visitor’s IP address and browser user-agent string to help spam detection.
An anonymized hash of your email may be sent to the Gravatar service to check for a profile image. Gravatar’s privacy policy: https://automattic.com/privacy/.
After approval, your comment and profile picture become publicly visible in context.
Media
If you upload images, avoid files containing embedded location data (EXIF GPS).
Visitors can download and extract location data from images on the site.
Cookies
If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These last one year.
If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
When you log in, we set cookies to save your login info and display preferences:
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Login cookies last 2 days.
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“Remember Me” keeps login for 2 weeks.
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Screen-option cookies last 1 year.
If you log out, login cookies are removed.
If you edit or publish an article, an additional cookie (no personal data) stores the post ID of the edited article; it expires after one day.
Embedded Content from Other Websites
Articles may include embedded videos, images, or other content.
Embedded content behaves exactly as if you visited the external site directly.
Those sites may collect data, use cookies, embed tracking, and monitor your interaction if you are logged in there.
Information We Collect
We collect:
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Provided Information: name, email, address, payment details, and any messages you send.
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Automatic Data: IP address, browser type, device info, pages viewed, and site activity via cookies or analytics tools.
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Assistant Data: content of conversations with Hope Assistant, your selected user type (Reader, Professional, Media, etc.), and any optional organization details.
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Media uploads and comment data as described above.
Payment information is handled through secure third-party processors (Stripe, PayPal, Lulu Direct, Draft2Digital, or other e-commerce partners). We do not store full card numbers.
How We Use Information
We use your information to:
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Process and deliver orders.
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Provide customer service and respond to inquiries.
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Send requested samples or curriculum materials.
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Manage media and partnership requests.
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Operate the Hope Assistant to personalize recommendations and journaling prompts.
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Improve our site, services, and communications.
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Comply with legal and tax obligations.
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Prevent fraud or unauthorized access.
Hope Assistant and AI Interactions
The site includes an interactive AI assistant (“Hope Assistant” or “Vision Guide”) that helps visitors explore the three-book ecosystem, request materials, or book media interviews.
By using it, you agree that:
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Conversations may be stored for up to 12 months for quality, debugging, and improvement.
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Your messages may be processed to determine what information or materials to send.
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The assistant provides general guidance only—not medical, psychological, or legal advice.
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You should avoid submitting sensitive personal data (health, financial, or password information).
Third-Party Processors & Integrations
To operate the site and Hope Assistant, we use secure third-party services, including:
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Voiceflow – chatbot framework
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Make.com (formerly Integromat) – automated email and CRM routing
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Google Tag Manager & Analytics – site measurement
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Mailchimp / ConvertKit – newsletters and follow-ups
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Calendly / TidyCal – scheduling interviews or calls
These services process limited data solely to complete your requested action under their own privacy policies and security standards.
Who We Share Data With
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Payment processors (for order fulfillment)
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Print-on-demand partners (for physical shipping)
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Email or scheduling services (for requested communications)
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Automated spam detection for comments
We do not sell or rent your personal data.
How Long We Retain Data
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Comments and their metadata are kept indefinitely for automatic moderation.
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User-account data (if created) remains until you delete the account or request removal.
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Hope Assistant conversations are retained for up to 12 months, then anonymized or deleted.
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Order and billing records are stored as required for accounting and tax purposes.
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Data processed through Make.com is retained only long enough to complete the automation.
What Rights You Have
If you have an account or left comments, you may request an export of your personal data or ask us to delete it (except data kept for legal or security purposes).
Requests: andrew@avisionofhopebook.com
You can unsubscribe from marketing emails via the link in any message.
Where We Send Data
Visitor comments may be checked through an automated spam-detection service.
Assistant interactions may route through Voiceflow or Make.com under secure encrypted connections.
Automated Decision-Making
Automation may classify your inquiry (e.g., Reader vs Professional) to route it properly.
No automated process makes legally significant or final decisions about you.
Data Security
We use reasonable administrative, technical, and physical measures to protect your data.
No system is entirely secure; you use the site at your own risk.
Children’s Privacy
We do not knowingly collect data from children under 13.
If you believe we have, contact us for removal.
International Access
Our servers are located in the United States.
If you access the site from outside the U.S., you consent to data transfer and processing in the U.S., where privacy laws may differ from your own jurisdiction.
Policy Updates
We may update this Privacy Policy at any time.
Changes become effective when posted with a new “Last updated” date.
Material changes will be highlighted for at least 30 days.
Contact Us
Vision of Hope Media, LLC
3101 W Drexel Ave Unit 217
Franklin, WI 53132
Email: andrew@avisionofhopebook.com
Phone: (304) 202-6651